Frequently Asked Questions

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Your rent is guaranteed in full for the entire lease term, regardless of occupancy.

It’s backed by Lignum Property and supported through our partnerships with local aurthorities, housing associations, and supported living providers, ensuring secure, on-time payments every month — no voids, no arrears, no stress.

Our dedicated team manages day-to-day maintenance, repairs, and safety compliance to keep properties in excellent condition for both landlords and providers.

Landlords remain responsible for structural elements (such as roofs or boilers), but we can coordinate trusted contractors and offer support if needed.

The result: high-quality, compliant homes that meet the standards of our housing partners.

None.

We operate with complete transparency, offering straightforward agreements and no setup costs, commissions, or surprise fees.

This allows landlords to enjoy predictable returns, and providers to access well-managed, high-standard accommodation without unnecessary costs.

Lignum Property is fully insured, and all our partner councils carry comprehensive protection against property damage or liability.

If significant damage occurs, the property is restored to its original or improved condition — safeguarding landlords’ assets and ensuring providers have uninterrupted access to safe, secure homes.

We collaborate with reputable local authorities, charities, and supported living providers who carefully vet and support residents.

Tenants are expected to uphold high standards and understand that maintaining their home responsibly protects their long-term housing opportunities.

We conduct monthly inspections and uphold a strict no-tolerance policy toward antisocial behaviour — ensuring properties remain safe and respected for all

Whether you’re a landlord seeking guaranteed rent or a provider in need of quality accommodation, simply contact us to begin.

We’ll review your needs, provide a free property or partnership analysis, and outline clear next steps within a few days.

Get in touch today — let’s build secure, sustainable housing together.